Our client, an international shipping company has many operational systems across multiple platforms. To improve strategic and tactical decision making, our client required a cost effective and responsive business process automation solution that would allow improvements in key areas of cargo tracking and management.
The solution had to have the capability to coexist with a number of existing disparate systems without the need for modification of these core operational systems.
The Qtier-Rapor solutions architecture enabled existing infrastructure and resources be utilised in the delivery of the required solution. Qtier-Rapor’s easy to use, structured control environment ensuring all development standards could be met whilst minimising the need for technical IT support. A familiar and easy to use interface negated the need for end user re-training and ensured rapid user acceptance and take-up.